Terms and Conditions
Disclaimer for Clients
By engaging with Free Cash Flow LLC for tax preparation, bookkeeping, and other related services, you (the “Client”) agree to the following terms and conditions, effective immediately upon payment for services.
1. Acceptance of Terms
By engaging our services, making a payment, or continuing to work with Free Cash Flow LLC, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms apply to all services provided by Free Cash Flow LLC unless otherwise agreed upon in writing.
2. Scope of Services
Free Cash Flow LLC will provide services, such as tax preparation, sales tax compliance, bookkeeping, and advisory, as outlined in our initial consultation and any additional written agreements. We are not responsible for any services or advice outside the agreed scope unless explicitly documented.
3. Client Responsibilities
You, the Client, are solely responsible for providing complete, accurate, and timely access to all required documentation, systems, and information necessary for Free Cash Flow LLC to perform its services. This includes, but is not limited to, providing access to financial records, accounting software, bank statements, sales tax systems, payroll systems, and other necessary platforms.
Failure to provide adequate and timely access may result in delays, errors, or omissions in the services provided. Free Cash Flow LLC is not responsible for any damages, penalties, or business interruptions that result from a lack of access or incomplete information provided by the Client.
By agreeing to these terms, you accept that the consequences of any failure to grant the required access or provide accurate information rest entirely on you, the Client.
4. Limitation of Liability
Free Cash Flow LLC’s liability is strictly limited to the amount paid for services directly associated with any claims. Under no circumstances shall Free Cash Flow LLC be held responsible for any indirect, incidental, or consequential damages arising out of our services, including but not limited to missed tax deadlines, fines, or penalties resulting from the Client’s failure to provide accurate and timely information or access.
Free Cash Flow LLC is not liable for any legal consequences resulting from the Client’s omission of required financial data, inaccuracies in provided data, or non-compliance with applicable tax regulations and deadlines.
5. Payment Terms
Payment for services is due as specified in the invoice or agreement. The Client confirms they are authorized to use the payment method provided and that all billing information is accurate. Non-payment or delayed payment may result in service suspension or termination.
6. Money Back Guarantee
Free Cash Flow LLC offers a money back guarantee, subject to the following conditions:
- The guarantee is contingent upon the Client providing all necessary information, financial data, and access to systems and platforms promptly and without delay. The Client must actively cooperate as a mutual partner to assist Free Cash Flow LLC in resolving any issues and completing the agreed-upon services.
- If Free Cash Flow LLC provides services that fall within the agreed-upon scope and can demonstrate an auditable record of such services being performed, we are not obligated to refund any fees for services already rendered.
- If the Client is dissatisfied and wishes to disengage with Free Cash Flow LLC, we will refund any pro-rated amount for prepaid services covering future periods after termination.
- To initiate a refund or disengage from our services, the Client must provide 30 days’ written notice to Free Cash Flow LLC.
This guarantee does not apply if the Client fails to meet their responsibilities, including providing accurate and timely information or full cooperation throughout the service period.
7. Confidentiality
Free Cash Flow LLC adheres to strict confidentiality standards. All client data will remain confidential and will not be disclosed to third parties without written consent, except where required by law. However, Free Cash Flow LLC is not liable for any third-party breaches resulting from systems, access, or tools provided by the Client.
8. Indemnification
The Client agrees to indemnify and hold harmless Free Cash Flow LLC from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with the Client’s failure to comply with any of their responsibilities outlined in these terms or any negligence on the Client’s part.
9. Termination
Either party may terminate the engagement with written notice (30 days’ Notice Period). In case of termination, the Client will be responsible for paying for all services rendered up until the effective date of termination, including any fees for incomplete services.
10. Dispute Resolution
Any disputes arising from the services provided or these terms and conditions will be resolved through mediation or arbitration in accordance with applicable law, with the location and governing law being that of Free Cash Flow LLC’s principal office.
11. Governing Law
These terms and conditions are governed by the laws of the state where Free Cash Flow LLC is based, without regard to its conflict of law principles.
12. Amendments
Free Cash Flow LLC reserves the right to amend these terms and conditions at any time. Changes will be communicated in writing and are effective immediately upon notification.
