What Is The Best Shipping App For Shopify In 2024?
In this article, you will learn:
Shipping is one of the most critical aspects of your eCommerce business. It can be complex and costly, especially when as an online retailer, you are trying to compete with bigger companies. Needless to say, as an online retailer, you need to figure out the optimal ways to ship your products to your customers so that you can keep costs in line.
As per research, 48% of online shoppers abandon their cart because of additional costs like shipping, taxes, and fees. Furthermore, 75% of the shoppers are influenced by free shipping when deciding to purchase from an online store. That’s why 90% of the top retailers provide free shipping to compete not just with Amazon, but with the other eCommerce sites in the marketplace.
Moreover, 32% of shoppers abandon a purchase because the shipping is too slow. This does not mean that customers expect the same-day delivery or delivery during the next hour. However, they do expect that their orders will be delivered as soon as possible. Customers are likely to leave their online shopping session on your online store and turn to a competitor with faster shipping times if it takes weeks or months for you to ship orders.
That said, as an online seller, you must ensure that you provide efficient shipping and delivery options for your customers to have a positive experience on your online store. When you offer optimized shipping, you’re more likely to meet or exceed your customers’ shipping expectations, leading to satisfied customers who are more likely to return.
Providing optimized shipping via competitive shipping rates, free shipping, or fast delivery options can help reduce cart abandonment rates. Furthermore, it can make you win more sales as compared to your competitors if you can offer faster, more affordable, or more convenient shipping options than your competitors.
To help you optimize your shipping and provide a seamless experience to your customers with order delivery and fulfillment, there are a host of applications. In this article, we are going to cover the best shipping app for Shopify in 2024 that you can consider to optimize your shipping and win more sales for your online store. We will also discuss the pros and cons of each of the applications so that you can choose the one that suits you the most.
Also Read: How To Set Up Shipping On Shopify?
Best Shipping App For Shopify In 2024
Each shipping app comes with its pros and cons. You must choose the application that suits your
ShipStation is one of the popular shipping and order management solutions for you as an e-commerce business, and it integrates seamlessly with Shopify. It offers direct integration with Shopify, thereby making it easy to sync your Shopify store with the ShipStation platform.
Furthermore, it helps you streamline your order fulfillment process. With ShipStation, you can import all of your orders into one platform and can easily view, prioritize, and ship all of your orders regardless of where your customer placed the order. ShipStation integrates with over 100+ other selling channels thus helping you to simplify your shipping process as your business continues to scale.
Besides streamlining your order fulfillment, ShipStation supports multiple shipping carriers, both domestic and international, including USPS, FedEx, UPS, DHL, and more. It offers you great carrier rates with huge discounts on UPS, USPS, DHL Express, and more, thus making shipping simple and affordable.
One of the key features of ShipStation is that it saves you time through import automation. Import Automation feature automatically applies shipping configurations to your orders as soon as you import them into the system. All thanks to the automation rules that guide ShipStation to automatically apply certain actions to orders that meet the criteria set in the rule. Additionally, you can even generate shipping labels for up to 500 orders at a time through ShipStation’s Batch Printing feature thereby making your shipping process all the more simple.
ShipStation simplifies your customers’ order journey beyond shipping as it enables you to communicate with your customers regarding shipping, delivery, and return on one single platform. You can send customized shipping confirmation emails that not only ensure transparent delivery but also enhance your brand image. You can also manage returns for your Shopify orders or any other platform within ShipStation.
1. Seamless Integration
ShipStation and Shopify integrate smoothly, making it easy to connect your Shopify store to ShipStation. This means you can connect your Shopify store directly to ShipStation without the need for third-party connectors or extensive technical knowledge.
The setup process is designed to be user-friendly. You’ll typically need to enter your Shopify store’s URL and follow a few authorization steps to grant ShipStation access. ShipStation provides clear instructions to guide you through the process.
Once the integration is established, ShipStation automatically syncs your Shopify orders, customer information, and products. This ensures that your order management is always up to date.
Furthermore, ShipStation provides you with support and resources to assist with integration and any questions or issues you may encounter. Besides Shopify, ShipStation also supports other sales channels and marketplaces. This means you can manage orders from various sources in one place, enhancing your efficiency as a multi-channel seller.
ShipStation offers robust automation capabilities that can significantly streamline your shipping and order management processes. Automation with ShipStation can save you time, reduce the risk of errors, and enhance efficiency in various aspects of your e-commerce operation.
For instance, it automatically imports orders from your integrated e-commerce platforms, such as Shopify, WooCommerce, or Amazon.
Furthermore, you can create custom automation rules in ShipStation for your Shopify orders. For example, you can set up rules to automatically assign shipping services, select packaging, or apply specific branding to packing slips, saving time and reducing manual work.
Also, you can process orders in batches through ShipStation’s batch processing feature. This feature is particularly useful for you if you are a high-volume seller. You can select multiple orders and print shipping labels, packing slips, and other necessary documents in a single batch.
ShipStation is a subscription-based service, and the cost can vary depending on your business size and needs. For small or new e-commerce businesses, the cost of ShipStation may be a consideration, especially if you’re on a tight budget. That’s because ShipStation operates on a monthly subscription model, which means you’ll need to budget for ongoing expenses. This can be a disadvantage if you prefer a one-time purchase or a pay-as-you-go model.
Though ShipStation offers a free trial, it doesn’t have a permanent free plan. Some e-commerce businesses, especially those with low order volume, might prefer a free or low-cost solution for order management and shipping.
2. Support For Non-US Users
While ShipStation works well for U.S.-based e-commerce businesses, international users may encounter limitations, such as fewer shipping carrier options and shipping rate discounts. Some users have reported limitations with certain carriers and international shipping options.
3. Subscription Model
Some businesses prefer a pay-as-you-go model, but ShipStation’s subscription model requires ongoing monthly payments, even if your order volume fluctuates.
Shippo, another leading shipping platform for growing e-commerce businesses, offers seamless integration with Shopify. As a result of this seamless integration with your Shopify store, Shippo provides you with an end-to-end shipping solution as well as best-in-class carrier rates directly within your Shopify platform.
This means there is no need for you to incur additional in-house development or programming expenditures. With the Shippo for Platforms infrastructure, you can connect your store, print labels, and track your shipments and returns on a single platform.
Needless to say, Shippo automates and streamlines your shipping process to save you time and money. After integration, it syncs your Shopify orders, including customer information and order details, to your Shippo dashboard. This provides a centralized location for managing your orders.
Furthermore, the moment customer orders leave warehouses for shipment, Shippo automatically sends tracking information to your Shopify store, allowing customers to track their orders directly from their accounts. This information is quite detailed and may include shipment information like addresses, carrier information, shipping service, etc., and tracking history like location, time, and status to reference if an issue arises. It may also include the Estimated Time of Arrival (ETA) that Shippo generates after analyzing the package data of your customers.
Now what makes Shippo a dominant shipping platform is the unique tracking data that it sends to your Shopify store. Shippo provides you with real-time package updates so that your customers can know where the package is and when can they expect the delivery. Furthermore, the real-time package updates are provided in a standardized format across all the carriers so that your customers know what to expect. In case you send order packages to your customers that are created outside of Shippo, you can even track such packages with Shippo’s A La Carte tracking.
Also, Shippo offers address validation to ensure accurate delivery and reduce the risk of shipping errors.
Besides tracking orders, Shippo allows you to generate shipping labels for your orders. In fact, with Shippo, you can batch-process orders and create multiple shipping labels and packing slips at once, especially if you have a high order volume. You can even customize your shipping labels and packing slips and maintain a consistent brand image throughout the shipping process.
Not only this, but within Shippo, you can select from various shipping carriers including USPS, FedEx, UPS, DHL, etc., and choose the best shipping service based on your preferences and the specific needs of each order. Additionally, through its rate comparison tool, you can even compare shipping rates in real time from different carriers. This helps you choose the most cost-effective shipping option for each order.
When it comes to customizing your shipping, you can not only create branded shipping labels and packing slips in Shippo, but you can also use branded tracking pages and shipping notification emails.
1. Rate Comparison
Shippo offers a rate comparison tool that allows you to compare shipping rates from different carriers, helping you choose the most cost-effective shipping options for your orders. Note that Shippo integrates with a wide range of domestic and international shipping carriers, including USPS, FedEx, UPS, DHL, and more. This provides flexibility and choice for your shipping needs.
2. Multi-Channel Integration
Shippo offers multi-channel integration, which means it can seamlessly connect and manage orders from various e-commerce platforms and marketplaces in one central location. It is designed to integrate with a wide range of e-commerce platforms, including but not limited to Shopify, WooCommerce, BigCommerce, Magento, Amazon, eBay, Etsy, Wix, Squarespace, Volusion, and many others. This allows you to manage orders from different sources in one place.
3. Ease Of Use
Shippo is known for its user-friendly interface, making it accessible to both small and large e-commerce businesses.
1. Limited Customization
While Shippo allows for customization, some users may find certain aspects, such as custom report creation, to be limited compared to more specialized software.
2. Customer Support
While Shippo offers customer support, some users have reported mixed experiences with response times and assistance. Many customers claim that Shippo does not have a live support system to assist with delayed or stuck shipments.
3. International Shipping
While Shippo supports international shipping, some users have reported limitations with certain carriers and international shipping options, especially for non-U.S. users.
4. Mobile App
Some users have reported that the Shippo mobile app is less feature-rich and responsive compared to the web-based platform.
ShippingEasy is a shipping and order management platform that can be integrated with Shopify, allowing you to streamline your shipping and fulfillment processes as an e-commerce business. When you integrate ShippingEasy with your Shopify store, you can access a range of features and tools to manage your orders and shipping more efficiently.
ShippingEasy automatically imports orders from various e-commerce platforms and marketplaces, including Shopify, WooCommerce, Amazon, eBay, and others. This centralizes your order management, making it easier for you to process orders from different sources.
Furthermore, you can filter and search for orders based on various criteria, such as order status, shipping date, customer information, and more. This helps you quickly locate and manage specific orders.
You can even create custom automation rules based on order criteria. For example, you can set up rules to assign specific shipping carriers or services, select packaging options, or apply branding based on order attributes.
Additionally, you can batch-process orders and create shipping labels, packing slips, and other shipping-related documents for multiple orders at once. This is especially beneficial if your Shopify store has high order volumes.
Besides order management, ShippingEasy streamlines your shipping process. For instance, through ShippingEasy’s rate comparison tool, you can compare shipping rates from different carriers, helping you make cost-effective shipping decisions for your orders.
If you ship orders worth $50K per annum, you can even access the lowest available USPS commercial rates. In addition to this, you can get huge discounts on USPS shipping services like Priority Mail, Flat Rate, Regional Rate, Express Mail, and International Shipments. Also, you can get discounted UPS shipping rates up to 82% off Daily Rates and avoid certain surcharges, thus saving you more money.
In addition to accessing the best available carrier rates, you can easily generate shipping labels for your orders, select the appropriate shipping carrier and service, and print labels directly from the ShippingEasy platform.
In addition to the above, you can ensure accurate delivery to your customers through ShippingEasy’s Address Validation feature. This feature allows you to flag and correct the incorrect addresses and reduce the risk of shipping errors for your online store.
Also, the moment you process orders in ShippingEasy, the tracking information of such orders is automatically updated and sent to your customers through email notifications along with their order status and tracking details.
Then, as far as customizing your branding is concerned, you can customize shipping labels, packing slips, and email notifications to maintain a consistent brand image throughout the shipping process.
1. Free Plan
One of the great things about using ShippingEasy is that it offers a FREE plan with plenty of features. The free plan includes about 25 shipments per month, discounted USPS and UPS shipping rates, integration with an unlimited number of stores/carts/marketplaces, automatic order imports from up to 3 stores or marketplaces, and batch label printing.
2. Discounted Shipping Rates
ShippingEasy offers discounted rates that beat the rates of the online marketplace. These discounts can vary based on the carrier, the type of service, and the volume of shipments you process. Furthermore, the more shipments you process through ShippingEasy, the more likely you are to qualify for better volume-based discounts. Higher shipping volumes may result in more significant savings.
1. Limited Customization
ShippingEasy provides some degree of customization, allowing users to tailor certain aspects of their shipping and order management processes to meet their specific needs. However, the level of customization may be limited compared to more specialized or custom-built solutions.
2. Limited Customer Support
While ShippingEasy offers customer support, some users have reported mixed experiences with response times and assistance. The response times and the level of support may vary based on the subscription plan.
Easyship is a cloud shipping software that easily integrates with Shopify, thus making it easier for you as a Shopify store owner to manage your shipping operations. Integration with Shopify is quite easy. Once integrated, Easyship will automatically sync your Shopify orders, including customer information, order details, and product information. This means with all your orders in one place, you can manage orders and create shipments instantly in the Shipping Dashboard.
Besides creating shipments, you can automate these shipments through Easyship’s custom shipment rules. You can set automation based on courier selection, delivery preference, package size, product value, and more and avoid wasting time on repetitive, manual work.
Furthermore, what makes Easyship a go-to choice for many e-commerce businesses is that it provides over 250+ courier services that anybody can use free of charge. Since Easyship is a bulk shipper, it gets discounted shipping rates from USPS, UPS, FedEx, and hundreds of global couriers. Needless to say, with Easyship, you save big.
Moreover, Easyship provides you with a Free Shipping Rate calculator that generates instant or real-time estimates of your shipping costs that are extremely accurate. This means there is no need for you to undertake tedious note-taking or bounce between courier sites. All you need to do is enter your shipment weight and destination to instantly view your best shipping options.
Another feature that makes Easyship stand out is worldwide fulfillment. Yes, with Easyship, you can fulfill international customers like they are local. You are assigned a dedicated account manager who helps you craft the right fulfillment strategy for your online business and ensure smooth onboarding.
Furthermore, Easyship has warehouse partners on four continents which means you can scale up fulfillment capabilities globally without increasing overhead costs. Its integration with 250+ leading international couriers allows you to avail of competitive shipping rates.
Apart from the above, Easyship also works out all duties and taxes for your international shipments so that you know upfront how much to pay so you can avoid unpleasant surprises and shipment delays in the future. All you need to do is choose the best category that describes your product, select your country of origin, and declare items that contain battery and liquid seamlessly in our platform. Easyship will automatically determine the tax amount for the country of its destination. In addition to this, Easyship automatically generates all the duty and tax documents required for international shipping.
As for the returns, Easyship provides real-time accurate tracking for all couriers so that you can keep your customers informed by emailing them their parcel tracking once fulfilled.
Also Read: How To Handle Shopify Tax On Shipping?
1. International Shipping
Easyship specializes in international shipping, making it easier for you as an online business to expand your customer base globally and navigate international shipping regulations. It integrates with a wide range of domestic and international carriers, providing your online store with a comprehensive selection of shipping options. This is crucial for international shipping, as it allows you to choose carriers that are best suited to specific regions and delivery requirements.
Furthermore, Easyship assists with customs compliance by generating the necessary customs documents and forms required for international shipments. This helps ensure that your shipments meet the regulatory requirements of the destination country.
Also, Easyship has a vast network of global warehouses and shipping hubs, which can help reduce shipping times and costs for international orders.
2. User-Friendly And Intuitive UI
Easyship is known for its user-friendly and intuitive user interface, making it accessible to users with varying levels of technical expertise. The platform features a clean and straightforward layout, with easy-to-navigate menus and sections. Users can quickly access the tools and features they need without confusion.
Furthermore, the dashboard provides an at-a-glance view of essential shipping and order management data, helping users monitor their shipping operations and order status. Also, Easyship guides users through the order processing workflow step by step, ensuring that each aspect of shipping and fulfillment is addressed in an organized manner.
1. Rate Transparency
Users have reported occasional issues with the accuracy and transparency of shipping rates, so it’s essential to verify rates and fees before processing shipments. Many users have claimed that Easyship charges a lot of adjustments that are charged after the parcel is shipped. This they claim as charges against “chargeable weight discrepancies”. You should be mindful of such charges by regularly checking your bank statements.
2. Pickup And Tracking
Some customers have reported issues with pickup or tracking packages. These customers claim that at times, it takes too long to get a reply from Easyship if they need to urgently track down a package. They suggest filtering out the delivery companies that are not able to fulfill orders within the time frame. Also, these customers claim that at times customer service gets a little confusing. Pickup-related requests are directed from Easyship to the partner provider, and it soon becomes a three-way conversation.
AfterShip is another widely used tracking and order management platform that offers integration with Shopify, among other e-commerce platforms. It’s a complete post-purchase solution that enhances your customer’s journey from shipment tracking to returns and all touch points in between.
By integrating AfterShip with your Shopify store, you can enhance your customer’s post-purchase experience and streamline your order tracking and management.
Once you integrate AfterShip with your Shopify store, it will automatically sync and import orders from your Shopify store into the AfterShip Tracking system. This synchronization ensures that your order information, including customer details, order status, and tracking numbers, is up-to-date in AfterShip.
Once the orders are imported from your Shopify store, you can then create a list of carriers in AfterShip to map the couriers received from Shopify to couriers in AfterShip Tracking.
Note that AfterShip does carrier mapping with your Shopify store through the list of carriers you create in the Aftership Tracking System. This means once you create this list, the AfterShip Tracking System maps Shopify carriers with AfterShip carriers to import shipments flawlessly from your Shopify store and to update carriers for your Shopify store’s pending shipments according to the new mapping in AfterShip Admin. In case no mapping is found, AfterShip auto-detects the carrier based on your active courier list to make the import successful.
Besides carrier mapping, AfterShip provides you with a dashboard so that you can monitor the status of your shipments. You can track the status of 50 shipments at a time in your AfterShip dashboard. Such tracking information is helpful in case of delays or incidents as you need to take immediate action in such situations.
Besides tracking shipments, you can also track returns, manage order fulfillment, manage shipment protection and claims, manage warranty and recall claims, and calculate AI-powered Estimated Delivery Dates (EDDs) with higher than industry-level accuracy in a single dashboard.
With AfterShip, you can even send automated email notifications regarding the status of shipment and delivery to your customers once AfterShip is integrated with your Shopify store. Such proactive and automated delivery updates enhance your brand value and foster customer loyalty.
In addition to creating automated communication flows, you can further engage your customers by creating a branded tracking page. These customized tracking pages help your customers keep track of the progress of their shipments by simply entering the order or tracking number.
Furthermore, to provide a positive returns and exchange experience to your customers, AfterShip provides you with flexible exchange and refund options. Also, it offers a global network of carriers to offer automated return pickup, label generation, and drop-off returns services. Such automation and centralization of the return process in AfterShip provide you with the relevant insights to create a thoughtful return experience for your customers. Also, you can create branded return pages with AfterShip and direct your customers to a self-serve returns page on your online store.
Also Read: From Returns to Taxation: Unpacking the Refund Process on Shopify
1. Wide Network Of Carriers
AfterShip has tied up with carriers across the globe to help you ship all your eCommerce orders easily via a single portal. It allows you to compare shipping rates and delivery times across shipping services, thereby giving you the power to choose. You can even create shipping labels certified by carriers, and automatically send data to carriers to place orders.
2. Accurate Delivery
AfterShip provides accurate delivery estimates through its AfterShip EDD which is powered by AI. AfterShip EDD proactively engages with your customers and provides delivery estimates with an accuracy level higher than the standards set by the industry. As a result of the accurate delivery estimates, you have more successful deliveries and this may lead to enhanced customer trust.
1. Limited Customization
While AfterShip allows for some customization, it may not provide the level of customization found in dedicated or custom-built solutions. The extent of customization within AfterShip can depend on the specific features you’re looking to customize and the subscription plan you’re using.
For instance, you can create branded tracking pages for your customers wherein you can typically customize the logo, colors, and messaging, which provides a consistent brand image and enhances your customers’ experience. You can even customize tracking notifications and emails sent to customers to some extent. This allows you to include your branding and personalized messages in these notifications.
However, businesses with unique branding or user experience requirements may find these limitations restrictive.
2. Limited Inventory Management
AfterShip does not offer extensive inventory management features. AfterShip primarily focuses on order tracking, post-purchase communication, and enhancing the customer’s tracking experience, rather than inventory management. While AfterShip integrates with various e-commerce platforms, including Shopify, WooCommerce, and Magento, it is not designed as an inventory management system.
If you require robust inventory management capabilities, including tracking stock levels, managing product details, and handling order processing and fulfillment, you would typically need a dedicated inventory management system or an integrated e-commerce platform that includes inventory management features.
Note that the best shipping app for Shopify depends on your specific business requirements, budget, and the shipping carriers you prefer to use. When choosing a shipping app for your Shopify store, several factors need to be considered to ensure that the app aligns with your business needs and provides a seamless shipping and fulfillment process.
For instance, you must ensure that the shipping app is fully compatible and seamlessly integrates with your Shopify store. Also, you must check if the app supports a wide range of shipping carriers, especially those that serve your target regions. Having multiple carrier options gives you flexibility and helps you choose the most cost-effective and efficient shipping solutions.
Besides this, you must also consider that your shipping app provides other features like accurate rate calculation, easy and efficient label printing for shipping packages, order tracking capabilities, customization options, multi-channel support, and user-friendliness.